At Realtimme, we consider choosing a vendor for an accounting system to be akin to entering into a marriage in business: where it involved management support, and total commitment for both parties to making the partnership enduring, are crucial to successful implementation, as someone has correctly put it “to let go is easy but to restart is nightmare”.

We must admit that problems and mistakes have been made along the way, we are not perfect.

1. Not all implementations have been satisfying, while some have met with serious hitches: we work at them until they are resolved;
2. Our service level had not been maintained above par at all times: we back-pedal and restore service;

Nevertheless, Realtimme can proudly state that in more than 10 years of serving our customers, we have, through undivided dedication and engaging passion, delighted thousands of customers with whom we continue to grow as they grow.

Customer complaints and feedback are always dealt with directly by our management to address issues and solve problems. We always place our customers’ trust and confidence in us right at the top of our priorities. (wecare@realtimme.net)

We share with you the many positive ‘pats’ from our delighted and delightful customers who have enjoyed the use of our products and services, and the great value they have provided. We must emphasize that each success story stands on its own merit. What works for one, may not work for another. It is our hope that our customers’ endorsements serve as a useful starting reference for you to take the decision to contact us for a ‘no obligation’ Needs Analysis.